Last winter Seattle U came to us with a proposal to become their preferred computer partner. We laid out the following argument:
1) We are 5 stars on Yelp. Ebits, the other Capitol Hill place, is 3 stars.
2) We have the best prices.
3) We give FREE diagnostics, Ebits charges $49 and claims "they fold it into the repair costs" (hint, they don't, it's markup)
4) We have a 90 day warranty on all repairs, Ebits has a floating warranty depending on if it will cost them or not.